Return & Refund Policy
At Grow More, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a hassle-free return and refund process within 7-10 days of receipt of the product.
Return Process:
Notification: Please inform us immediately within 24 hours of receiving your package if you wish to initiate a return. You can notify us by sending an email to customercare@growmoreindia.net.
Reason for Return: Kindly provide a brief explanation of the reason for your return in your email to help us serve you better in the future.
Approval: Once we receive your return request, our customer care team will review your request and provide you with further instructions.
Return Shipment: After receiving approval for your return, please ensure that the product is securely packed and shipped back to us within the specified time frame.
Refund Policy:
Processing Time: Upon receipt of the returned product, we will inspect it to ensure that it meets our return criteria.
Refund Initiation: If the return is approved, we will initiate the refund process within 3-5 business days.
Payment Method: The refund amount will be credited back to the original method of payment used for the purchase.
Confirmation: You will receive a confirmation email once your refund has been processed.
Conditions for Return:
- The product must be unused, undamaged, and returned in its original packaging.
- All accessories, tags, labels, and freebies received with the product must also be returned.
- Certain products may be non-returnable due to hygiene or safety reasons. Please check the product description for more details.
- Return shipping charges may apply and will be borne by the customer unless the return is due to a mistake on our part or a defective product.
Contact Us:
If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer care team at customercare@growmoreindia.net. We are here to assist you and ensure your shopping experience with Grow More is nothing short of exceptional.
